General
Supply and sale of Goods by CL Distribution is subject to the following standard terms and
conditions:
• WE or OUR means CL Distribution
• YOU or YOUR means the person who accepts OUR quotation for the sale of GOODS or whose
order for the GOODS WE accept
• GOODS means the GOODS (including any instalment of the GOODS) which WE supply in
accordance with these CONDITIONS
• CONDITIONS means the terms and CONDITIONS set out below and any special terms and
CONDITIONS WE agree in writing with YOU
• CONTRACT means the contract for the supply of GOODS based upon OUR acceptance of
YOUR order
Any delays in delivery due to the delivery service must be investigated as per the delivery company policy. No refunds will be issued until these investigations have been concluded.
1. All business is subject to the following CONDITIONS, which are considered to have been
agreed to and accepted by YOU when placing YOUR order.
2. No amendments to these CONDITIONS will be accepted without OUR written approval.
3. Orders place by YOU are accepted by OUR representative/employee on the basis that these
CONDITIONS apply and not any others as specified by YOU, unless expressly agreed per
condition 2.
4. WE will deliver YOUR order at the time specified by YOU only where it is reasonable to expect
said delivery within the time specified, but accept no liability for failure to comply with said delivery
date due to any cause out of OUR control.
Risk and Property
5.1 WE retain good title for any GOODS supplied until such a time as YOU have paid in full all
monies owed and WE receive said monies as cleared funds in our bank account.
5.2 Until such a time as the property in GOODS passes to you, the GOODS shall be held by YOU
as OUR fiduciary agent and bailee and YOU shall keep the GOODS separate from those
belonging to YOU and third parties and properly stored, protected and insured and identified as
OUR property, but shall be entitled to re-sell or use the GOODS in the ordinary course of YOUR
business.
5.3 Until such time as the property in GOODS passes to YOU(and provided the GOODS are still
in existence and have not been re-sold). We shall be entitled at any time to require YOU to
deliver up the GOODS, and if YOU fail to do so forthwith, to enter upon any premises of YOURS
or any third party where the GOODS are stored and repossess the GOODS.
6. WE reserve the right to modify designs, specifications or materials at any time and cannot
guarantee that GOODS will exactly match specifications as stated in any of OUR literature,
including but not exclusively where such modifications are required to comply with any relevant
legislation or standards.
7. Any order WE accept from YOU cannot be cancelled by YOU unless WE agree same in writing
and YOU accept liability for any losses WE incur, including but not exclusively loss of profit, any
costs for carriage, storage, charges and expenses reasonably incurred.
CL Distribution
[email protected] - Tel: 01704 831 717
CL Distribution Terms and Conditions
8. WE reserve the right to increase prices for GOODS where such increases reflect OUR
additional costs incurred due to factors out with OUR control, including but not exclusively Duty
charges, major increases in manufacturing costs, freight charges or where YOU materially
change your order to affect delivery date, quantity ordered or specification of GOODS ordered.
9. GOODS will be supplied at the prices stipulated in OUR literature, or at separate quoted prices
where appropriate, or at the stipulated price on date of dispatch if being delivered in installments
and will be subject to Value Added Tax (VAT) at the prevailing rate.
Carriage
10. Prices quoted for GOODS are exclusive of any carriage or handling charges, except where
the following applies:
11. We do not offer any credit facilities however on the rare occasions that we do, Payment for GOODS ordered will be made by YOU within 30 days from the date of invoice,
unless WE agree in writing to YOU that different terms apply. Please note that condition 5 applies
until all outstanding monies are received from YOU.
12. Where YOU fail to pay your outstanding account within OUR terms WE reserve the right to
charge interest at a rate of 2% above the Bank of England Base Rate on a compound interest
basis, and WE will seek to recover all costs from YOU where incurred in relation to collection or
legal fees.
13. WE reserve the right to cancel any and all contracts for supply of GOODS where: YOU
breach the terms of OUR agreed contract with YOU; YOU are placed in administration; YOU call
in a Receiver; YOU become bankrupt.
14. WE state that the GOODS will match their specification as detailed within OUR literature and
will be free from defects in material or workmanship subject to a non-transferable 12 month
warranty from the date of the original purchase.
15. YOU agree that any discrepancies with regard to GOODS delivered by way of quantity
shortages, condition of packaging or product defects will be advised verbally within 48 hours of
delivery and then in writing within 7 days of delivery, else WE accept no liability for said
shortages, damages or defects. You also agree that any AustriAlpin Cobra Buckles will not be sold individually and only on finished products.
16. YOU agree that all GOODS supplied to YOU will be stored securely and covered for
insurance purposes until such times as YOU pay all outstanding monies due for said GOODS.
17. WE agree to YOUR use of OUR trade marks and/or logos only with OUR express written
permission.
CL Distribution
[email protected] - Tel: 01704 831 717
CL Distribution Terms and Conditions
18. WE advise that colours for GOODS shown in OUR literature are printed as accurately as
printing processes, inks, materials and photography allow and that all sizes, weights or other
dimensions quoted are approximate and may vary from that stated.
Returns policy
19. Please note that OUR returns policy is as follows:
• Any item(s) being returned to CL Distribution must be authorized by us with the issue of a
reference code, without exception, as all unsolicited returns are subject to:
l. 15% handling charge
ll. All reasonable costs associated with the return to source of unsolicited goods OUR After Sales
team will provide a reference code on point of contact.
• A returns document will be faxed or posted by CL Distribution and must be completed and
enclosed with the goods to be returned. Arrangements will then be made for the goods to be
collected by us.
Please note that all documentation enclosed with the goods being returned must have the
reference code clearly marked.
• CL Distribution reserves the right to replace or credit any faulty goods at their discretion.
• Where any faulty item is to be replaced, that item will be added to the customer’s next order.
• CL Distribution does not operate a sale or return service and is under no obligation to accept
the return of any item(s) supplied.
• Return of any item(s) to CL Distribution, faulty or otherwise, must always be authorized by
OUR After Sales team before return.
• No item(s) will be accepted for return if altered in any way i.e. printed, embroidered, decorated,
defaced.
• In the interest of hygiene, any item(s) being returned must be in a clean condition, free from
dust and dirt.
Any item(s) which fails to meet this requirement will be returned to source and will be subject to:
• 15% handling charge
• All reasonable costs associated with the return to source of unsolicited goods
E&OE
Law: This contract shall be governed by and interpreted in accordance with the Law of England
and the Customer agrees to submit to the jurisdiction of the English Courts notwithstanding that
CL Distribution may enforce the contract in any other competent jurisdiction.
